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The thread for your subscriber questions and queries **please do not start a new thread**

It's faster to contact subscriptions direct but leave a post here if you're having problems....

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ross blackwell03/05/2012 06:04:39
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Am trying to subscribe to RCM&E from Tasmania:application went well until I got a message saying that all criteria were not entered regarding my mailing address. Yet all default boxes were full of accurate details? ing this via the forum as it may be faster than sending an email which at my address is almost non existant. Maybe BEB has some ideas?

Stephen Grigg03/05/2012 11:49:17
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Not yet apparently

Biggles' Elder Brother - Moderator03/05/2012 11:51:43
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HI Ross,

Unfortunately David is away at the moment and he is usually on these like a flash! I'll email Graham for you if you like and ask him if he could pass your details to subs so they can help. Could you PM me an email address we can respond to. I know you said email doesn't work too well for you - but there really isn't another way! I don't think putting details on the forum would be too wise! wink 2

BEB

ross blackwell03/05/2012 13:46:35
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Thanks for the advice BEB. Will act on it now.

ross blackwell04/05/2012 00:50:54
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132 forum posts
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Have broken through that "trees & forest" barrier & secured my subscriptiom thanks very much.

Sirandy23/08/2012 07:49:37
2 forum posts

Hi All,

I am a new member here, based in Dubai, UAE. I will get around to posting in the newbie section as soon as possible. Before that though, I have a request with regards to a subscription, and it appears that this might be the best place to raise my question.

I would like to subscribe to the digital version only as it is suitable for me and I can do my bit to save a small patchof rain forest. My question is whether the app allows me to access the issues (current and archive) offline, or do I need to be connected to the net in order to access them? I am assuming that issues subscribed to should be available offline, but not so sure on the archive issues.

Appreciate any feedback before I drop the coin.

Many thanks.

Andy

David Ashby - RCME23/08/2012 08:51:28
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Hi Andy and welcome, you need to be connected to view the issue archive both for the current issue and archived issues.

Shaun Marshall23/08/2012 09:57:55
76 forum posts
5 photos

ive also subscribed last month and have recieved my first issue but not the free power panel that was part of the offer

Sirandy23/08/2012 13:48:22
2 forum posts

Dave, Thanks for the response and info. I am a little disappointed that is the case, some of the other magazine subscriptions I have, the info is loaded onto the device. Although it eats up space on the device, it also means that I can get access to the material regardless where I am...like on a plane or in a foreign country where access is limited.

Regards

Olly P23/08/2012 14:06:26
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3215 forum posts
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Shaun,

The pwer panel will be sent seperate to the mag, from MHS's suppliers. they do say it can take 28 days. If you haven't got it then, drop MHS a phonecall and I'm sure they'll sort it.

Olly

Shaun Marshall23/08/2012 15:13:55
76 forum posts
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thanks for the info olly guess i need to be a bit mor patient

Dale Gibson23/08/2012 17:03:23
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123 forum posts
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I received my free power panel today and would like to say a big thank you to the guys at RCME....thumbs up

Dale.

Prop Nut23/08/2012 19:25:11
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336 forum posts
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Shaun,

You also need to know that the 28 days for delivery only starts when the offer ends (today, in this case). Don't be surprised if you have to wait a lot longer than that, though, as many of us have experienced on past offers.

liam bennett04/09/2012 17:09:06
13 forum posts

Hello, I subscribed last week, when do i get my gift?

Liam

Edited By David Ashby - RCME on 04/09/2012 17:34:52

David Ashby - RCME04/09/2012 17:36:45
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Liam

They're either sent out pretty much straight away or within 28 days. You could call the subscriber line to check. Sadly I don't have access to the suscriber system.

Philkiteflyer12/12/2012 08:51:25
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19 forum posts

Graeme, can you please tell me why it's so difficult to renew my subscription? I have just received my 'Priorty Renewal form' which states I can renew online. Great.

BUT, it doesn't matter which avenue I try I cannot get past the SUSCRIBE buttom. EVERYTIME I get " Service not available".

Why not have a quick link somewhere in "My Account" so its easy to find. Also, I notice that 'Myhobbystore' accepts paypal, why can't you? Much safer - for me - than posting my credit card details to halfway across world.

That'll do for now, keep those great mags coming, but I would still like to see a 1/4 or 1/5 scale glider as the free plan sometime. dont know

 

Regards

Phillip Cook

Invercargill, New Zealand.

Edited By Philkiteflyer on 12/12/2012 08:52:47

PS:-Still trying, now I'm getting "The specified procedure could not be found."

 

Some progress I suppose.

Edited By Philkiteflyer on 12/12/2012 09:14:26

Edited By David Ashby - RCME on 20/12/2012 12:22:13

Philkiteflyer13/12/2012 00:00:27
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19 forum posts

UPDATE: Sarah contacted me re my "hiccup"

I have just tried again and what do you know . . .IT WORKS. So I have renewed with no problems. Since it's a 13 hour time difference lets put it down to an overloaded server dont know .

Well done RCM&E, I'm still a happy customer and magazine reader.

 

Cheers all

Phillip Cook

Edited By David Ashby - RCME on 20/12/2012 12:22:31

Biggles' Elder Brother - Moderator13/12/2012 00:53:36
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Hi Phil,

totally off topic, but I assume your home town is the Invercargill of Bert Munro fame?

BEB

Edited By David Ashby - RCME on 20/12/2012 12:22:50

Philip Craig13/12/2012 02:08:00
10 forum posts

I have been giving my father RCM&E for a few years now without problems. However, I want to renew it again for him this year. Unforetunately, since I moved during the year, I haven't received the renewal notification for his subscription. Going to the subscription renewal section of the website, the site asks for the surname, postcode and the subscription number. It even tells me I can find the subscription number on the envelope containing an issue of the publication. Since the subscription is sent to my father's house, I don't have the subscription number. Please help!

Philip

Edited By David Ashby - RCME on 20/12/2012 12:23:48

Philkiteflyer13/12/2012 10:22:19
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19 forum posts
Posted by Biggles' Elder Brother - Moderator on 13/12/2012 00:53:36:

Hi Phil,

totally off topic, but I assume your home town is the Invercargill of Bert Munro fame?

BEB

Absolutely ! We just had the forth (I think) Bert Munro Classic where bikes and bikers from all over NZ and o/seas swamp the city in bikes for 7 days of racing, cruising, and general bike activities. The city has a hum about it during this time - a deep throated big 4 stroke short muffler kind of hum. Its great.

I'm not a bike rider but its great to see all these travellers visiting and enjoying the race events. The most popular is the beach racing where burt raced his Indian. It's a quarter mile long 'Out and back' circuit. the beach is shut off to public during the event (we can still drive our cars along the beach here smile d) but its only for half a day. Heaps of people go and watch. The other big event is Sunday street racing in Wyndham, a small town about 35 kms from Invercargill. I have been meaning to go every year but . . . you know the story, best laid plans and all that.

So the short answer is . . Yes thats where I live. Born and bred!

 

Phillip Cook

Edited By David Ashby - RCME on 20/12/2012 12:23:08

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