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Phone call scam- received call from a technician who said my system was infected

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Paul Marsh16/07/2012 20:22:25
1188 forum posts
322 photos

I've been getting phone calls from a "technician" saying by online chat that my Windows Computer is full of viruses and offered to access my computer to "fix" my problems. Obviously this contravenes Microsoft's mandate and wound never contact a user by cold-calling.

I kept this idiot second-guessing and having fun with him, saying my computer is in bits, and logged onto a Linux system (laptop upstairs), saying I can't follow his advice, as I'm under ubuntu. lolcheeky

Therefore if you get one of these calls, NEVER allow them to access your machine. They will do this by asking you to run a program -Alarm bell #1 and then giving a password allowing access to your files. Massive Alarm Bell #2!

Has anyone had a similer problem?

Tony Bennett16/07/2012 20:25:10
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1751 forum posts
125 photos

i used to get these calls alot, but as my son works for microsoft i just them for their contact number and he will call them back to sort the problem, they soon hang up

Paul Marsh16/07/2012 20:28:41
1188 forum posts
322 photos

I got one yesterday and one today. Always with a poor indian accent. I thought they said they were a "Window Company". Their english was sto badd that eye ad to run it thru a Universal Translator to understand. Another stupid scam wasting my time and could be spend building a model or buying more bits on ebay...

sharpy107116/07/2012 20:30:33
51 forum posts
7 photos

I too have received these phone calls kept them talking for five minutes asking them questions then told them I have a Mac!!! phone line goes dead immediately!!!

Brian

John Privett16/07/2012 20:48:12
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2494 forum posts
103 photos

I hadn't had any of these calls for a while, but I had one about a week ago. I kept him busy for a while, getting him to repeat everything twice as I told him I was having difficulty understanding him...

He asked (several times) if I had a 'peassee' and when I eventually admitted to understanding the question he took quite a while asking if it was a 'dektop' or 'latop'. Then I asked him which computer he was asking about as I had more than one. "How many you got?" was his next question, The reply, about 5 + 3 laptops didn't seem to phase him and he asked if my main 'dektop' ran 'winnows.'

After a while I got bored getting him to repeat everything, so I asked him if he thought I was an idiot. This seemed to upset him a little - he asked "when did I say you is idiot?" I told him he hadn't, but I reckoned he was one. And a scammer too. For some reason he ended the call at that point. Can't think why!

Well at least for those 5 mins or so he wasn't scamming my mother-in-law or somebody else who may have fallen for it hook, line and sinker.

malcolm woodcock 116/07/2012 20:48:45
152 forum posts

Hey HAL are you infected "No Dave, I feel fine", open the podbay doors HAL "I'm sorry Dave, I can't do that". That kind of conversation should get them hanging up pretty soon.

Alan Randall16/07/2012 20:58:12
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375 forum posts
57 photos

We have had a number of these recently. If my wife answers, she tells them to ring back and talk to me as she doesnt understand.

I strung one along and then asked him if he thought i had dropped off of a Christmas tree.

Another told me that I had a virus and then asked me what system I was operating, so I said you tell me, you claim to know about my pc.

GrahamC16/07/2012 21:28:24
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712 forum posts
19 photos

These people really are something I'm not allowed to put in the forum.

I now play them along until I get bored, and then tell them that I know its a scam, I'm deliberately wasting their time, and that I think that they are dispicable preying on the old and the vulnerable.

The last one got very cross and shouted down the phone at me for twwo or three minutes. {I'm not exagerating} I don't really know what he said as I put the handset on the desk after about 20 seconds.

Edited By GrahamC on 16/07/2012 21:29:02

Paul Marsh16/07/2012 21:34:15
1188 forum posts
322 photos

I asked him to send some documents to my address so I can send the information to the Internet Fraud Office. If it was genuine, but I said to the person you don't know how to use a computer, just a drone at a desk spouting gibberish and using good electricity.

Tom Sharp 216/07/2012 23:23:30
926 forum posts

I ask them if they believe in the 'Master' and the 'Second Coming' and could I have their address so that I could send them some leaflets. Result, call over.

smile d

Rob Lewis16/07/2012 23:33:17
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173 forum posts
50 photos

I quite often get these. Always from an indian sounding voice that says their name is something quintessentially British, and they are usually in Manchester or Birmingham.

Depending on my mood i tend to:

1. Keep them chatting with random questions for as long as i feel, then either just hang up or tell them i know its a scam until they hang up.

2. Go all moral on them. Saying things like do you like working for a scam company? Do they pay you well? Do you work on commision? etc. until they hang up.

3. Say i don't own a computer or i run linux etc.

4. (One of my favourites) When they say can i speak to Mr Lewis, i say hold on i'll just get him for you and then put the phone on the table. I only go back to it when it starts beeping to say its off the hook.

MikeS16/07/2012 23:45:43
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558 forum posts
132 photos

I know these calls cause a lot problems for people but I have had a good laugh at some of your responses to these muppits

Jon Laughton17/07/2012 11:20:35
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400 forum posts
40 photos

Suggestion - after playing them for a few minutes blast a whistle down the phone at full belt!

Edited By Jon Laughton on 17/07/2012 11:20:54

Mart4917/07/2012 12:00:41
106 forum posts

I love getting these calls as I'm a techy and within a few minutes they will often hang up on me as they reaslise they've been uncovered. Alternatively, they'll say they are phoning from Microsoft, so I'll just keep going on about how great that someone from Microsoft has phoned me personally. 2 minutes of that and the have soon had enough!

Allan Bowker17/07/2012 12:31:44
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1251 forum posts
158 photos

thumbs up LIKE

I wish they would call me, it's not fair that your all getting the fun teeth 2

ericrw17/07/2012 13:52:36
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704 forum posts
24 photos

I tell any cold caller that I'll put them on hold whilst I do something. But what I actual;ly do is put the 'phone next to the radio and leave it. They have gone by the time I pick up the 'phone again; except one poor chap who I had left for about 5 minutes, who was still waiting; he asked if I was a business.

Frank Skilbeck17/07/2012 15:28:26
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1757 forum posts
60 photos

There was an article in the paper the other day about how stupid some of these scams are, apparently the scammers make them far fetched so only the gullible are taken in, after all why have something that is semi plausible but will get found out once you have invested your time and effort. It's a sort of screening process........................

Kev Greenwood17/07/2012 16:36:27
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45 forum posts
55 photos

LOL that old scam, they rang me, told me my Windows computer had a problem, `Has it` i asked, yes sir (asian voice) oh can you tell me whats actually wrong with it ? yes sir there are some problem we have identified here on our system, showing you have a problem.....`oh dear, i will have to call the Apple help line and tell them windows has infected my iMac.......hahahahahahahaahahhaha he rang off.....LOL

I work in IT and trust me, Microsoft will NOT contact you in any way, the only time Microsoft will get involved with you is if your a pirate!!! and they will send the police, not some asian guy on a phone from bogistan!!!!!!

Kev

ken anderson.17/07/2012 19:49:01
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5509 forum posts
368 photos

answer the phone....put it down on the table-let them talk away-go and make a cup of tea....come back 10 min's later and see if they are still there..... teeth 2 ....

ken anderson ne...1......10 min dept....

Jim Newberry17/07/2012 20:51:52
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175 forum posts
70 photos

I like to keep them talking for as long as I possibly can. Tactics employed so far include claiming to be hard of hearing and getting them to bellow everything down the phone at least twice, then pretending that I am firing up my PC but it's very slow to start... "Will it be faster after you have done your fixing?" "OH YES SIR, WE WILL FIX THAT TOO!!" Eventually they ask me to press the windows key... I claim to be "a bit rubbish with computers" and say I can't find it. After they explain - twice - where it is I say that I must have a faulty keyboard as mine appears to be missing, maybe I should complain to Apple that they have sent me a dodgy laptop. "COMPLAIN TO WHO, SIR???" "Apple, it's an Apple computer so it makes sense to complain to them" Clickbrrrrrrrr.....

My personal best so far is eleven minutes.

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