Gordon Whitehead 1 Posted October 13, 2020 Share Posted October 13, 2020 Thanks David, I have actioned both your suggestions. I can again read my digital RCME on my Chromebook! Kind regards Gordon Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted October 14, 2020 Share Posted October 14, 2020 Posted by Michael Wright on 13/10/2020 22:02:40: I am having trouble cancelling my subscription. I was directed by phone to send an e-mail but I am still having the mag delivered. I don't want to go into great detail here as I feel an error has been made. My question is ' is there an easy way to cancel, and if not why not. Edited By Michael Wright on 13/10/2020 22:03:39 Seems strange that a phone call wouldn't suffice Michael. Can you also drop Beth an email please and she'll sort it. Quote Link to comment Share on other sites More sharing options...
Alfonso Martinez-Avial Prieto Posted October 20, 2020 Share Posted October 20, 2020 Hi there, Someone can help me? I am a new subsciber (Digital & Print) an I can't access to subscriber area. I already wrote 3 times to support an help email since august and nobody respond Very disapointing my experience, please help me to try to get help Best regards from Spain and stay safe! Edited By David Ashby - Moderator on 20/10/2020 09:18:56 Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted October 20, 2020 Share Posted October 20, 2020 Alfonso, I'll ask Beth to check that and respond. Edited By David Ashby - Moderator on 20/10/2020 09:19:14 Quote Link to comment Share on other sites More sharing options...
Manish Chandrayan Posted October 20, 2020 Share Posted October 20, 2020 I believe Beth is on vacation (that's the reply I received 6 days back). And looks like there's no one else. Have received nothing else since then. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted October 20, 2020 Share Posted October 20, 2020 She's now back from leave so should be attacking her emails and queries starting today. Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted October 20, 2020 Share Posted October 20, 2020 Alfonso - the way the system works, it needs an exact match to the details the subscriptions dept holds compared with your details on here and it looks like there was a difference in your surname that was causing the problem. I've amended it so both have the same details and I've checked and the subscriber area now works for you. Manish - thank you for your patience in my reply. I'll search through my emails for yours and answer now. Quote Link to comment Share on other sites More sharing options...
Gordon Whitehead 1 Posted October 31, 2020 Share Posted October 31, 2020 For some reason my Chromebook will open the digital November issue without having to invoke the "reduce default referer header granularity" "flag". However, I still cannot read earlier digital issues without "the flag", which I have always turned off between magazine readings because of its undefined security implications on my normal web surfing. Can other chrome users similarly view the Nov issue without "the flag"? What's going on RCME? What is different about the November issue which lets chrome users read it when the earlier issues still remain inaccessible without the annoyance of having to set "the flag"? Kind regards Gordon Quote Link to comment Share on other sites More sharing options...
Former Member Posted October 31, 2020 Share Posted October 31, 2020 [This posting has been removed] Quote Link to comment Share on other sites More sharing options...
Gordon Whitehead 1 Posted October 31, 2020 Share Posted October 31, 2020 Please ignore my earlier post ref accessing the digital issues. Before I wrote, it was the case that the Nov issue worked but earlier ones didn't. Having had my chromebook switched off for a couple of hours I can now view all the earlier ones using chrome. I don't know why the change has occurred, but it has. I suspect that the chrome browser has had a crafty update that has eradicated the granularity problem. Onwards and upwards! Gordon. Quote Link to comment Share on other sites More sharing options...
kc Posted November 7, 2020 Share Posted November 7, 2020 The current issue of RCME (November 2020 ) has an advert with a tempting offer of Permagrit Bundle free with an RCME subscription until 27th Nov. But it's not clear whether this applies to print copies or just print+digital. Can you clarify if the Permagrit offer applies to just print? Also says "RCME publishes 13 great issues a year" . Is that correct? Is there a Special included if I buy a years print subscription? The advert in this forum says the print +digital is 13 issues a year - is there an extra issue for print + digital subscribers that print only subscribers don't get? Edited By kc on 07/11/2020 16:44:18 Quote Link to comment Share on other sites More sharing options...
Lorenz Mueller Posted November 25, 2020 Share Posted November 25, 2020 Posted by kc on 07/11/2020 16:41:15: Also says "RCME publishes 13 great issues a year" . Is that correct? Is there a Special included if I buy a years print subscription? The advert in this forum says the print +digital is 13 issues a year - is there an extra issue for print + digital subscribers that print only subscribers don't get? Edited By kc on 07/11/2020 16:44:18 Not this year - covid savings regrettably gives us only 12 "normal" issues, A real pity, as the larger plan in the special issue was what brought me to RCM&E in the first place... Let's hope there will be a special next year again! Lorenz Quote Link to comment Share on other sites More sharing options...
Capt Kremen Posted November 25, 2020 Share Posted November 25, 2020 As a digital subscriber, is there a best way e.g. method, settings on printer etc. for printing out specific articles for reference? For example: The October Issue featured a review describing operation etc. of a 4-MAX ESC programming card. Having obtained one of these, I wished to refer to the article as well as the 4-MAX instructions whilst setting the item up. Similarly, I may be building a model that has been reviewed in RCME and wish to have the article to hand and perhaps avoid a pitfall the reviewer discovered in his build and so on. It's all well and good having the PC or tablet alongside, assuming that is practical, but a paper copy on the work bench is much easier. It's less risky to the electronic item too i.e. electronics and glue, paints not to mention balsa dust in the works!) Quote Link to comment Share on other sites More sharing options...
Eric Van Norman Posted November 26, 2020 Share Posted November 26, 2020 Posted by Lorenz Mueller on 25/11/2020 09:21:24: Posted by kc on 07/11/2020 16:41:15: Also says "RCME publishes 13 great issues a year" . Is that correct? Is there a Special included if I buy a years print subscription? The advert in this forum says the print +digital is 13 issues a year - is there an extra issue for print + digital subscribers that print only subscribers don't get? Edited By kc on 07/11/2020 16:44:18 Not this year - covid savings regrettably gives us only 12 "normal" issues, A real pity, as the larger plan in the special issue was what brought me to RCM&E in the first place... Let's hope there will be a special next year again! Lorenz And looking it seems they combined December and January so not sure how many issues we will see in 2021. Most magazines I subscribe to will make sure you get the number of issues you paid for, so expecting that my subscription has been extended 2 issues. But we will see what response we get from the editors. Quote Link to comment Share on other sites More sharing options...
GaryG Posted December 1, 2020 Share Posted December 1, 2020 I have not received my December issue yet, is there a problem with this issue? Quote Link to comment Share on other sites More sharing options...
Tosh McCaber Posted December 1, 2020 Share Posted December 1, 2020 December 04, I believe! Quote Link to comment Share on other sites More sharing options...
GaryG Posted December 1, 2020 Share Posted December 1, 2020 Posted by Tosh McCaber on 01/12/2020 14:14:18: December 04, I believe! Thanks Tosh. I was checking as the November edition stated 27 Nov for next issue. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted December 3, 2020 Share Posted December 3, 2020 Morning Still not received the latest paper magazine so reading the digital version, although that was nearly a week later than predicted. it says this is December 2020/January 2021 issue and the Feb issue is on sale 8/1/2021 What's happening? Are we losing more than just the special issue ? GG Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted December 3, 2020 Share Posted December 3, 2020 Mine only arrived yesterday GG. The post is all over the place, in my area at least. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted December 3, 2020 Share Posted December 3, 2020 As for the combined Dec/Jan issue... I fired off some emails.... I'm told that, yes, this represents an issue loss. The second UK lockdown being the cause. Apparently subscribers should 'phone or email subscriptions dept and they will be able to help'. Quote Link to comment Share on other sites More sharing options...
malcolm woodcock 1 Posted December 3, 2020 Share Posted December 3, 2020 Still not received this months copy, this happens too often. If I go into town and it's in the newsagents, can you give me a good reason to bother with a subscription? Quote Link to comment Share on other sites More sharing options...
A Davidson Posted December 4, 2020 Share Posted December 4, 2020 Maybe it would be so nice of those business like people at subscriptions to present a three issue free bee to all us subscribers who are being treated like fools for subscribing in the first place. I wonder just how long they think the magazine will exist when you consider how many good RC mags have fallen by the wayside. There again they can’t be bothered to answer phones or emails Quote Link to comment Share on other sites More sharing options...
Steve Ralph Posted December 5, 2020 Share Posted December 5, 2020 Perhaps they are unable to reply because of the current restrictions. When the May and June issues were not sent we were assured our subs would be extended for 2 issues. I expect that if we wish to keep reading the magazine we need to be constructive rather than critical. Quote Link to comment Share on other sites More sharing options...
Piers Bowlan Posted December 5, 2020 Share Posted December 5, 2020 Posted by malcolm woodcock 1 on 03/12/2020 12:50:50: Still not received this months copy, this happens too often. If I go into town and it's in the newsagents, can you give me a good reason to bother with a subscription? Yes, it's cheaper! As for A Davidson's post; '...many good RC mags have fallen by the wayside', it is probably attitudes like this that have been partly responsible. If your subscription is a few days late, remember, it is Christmas and there is a global pandemic raging (incase you have forgotten). Try to keep calm and carry on. If we have lost an edition, so be it, lets hope that a normal service will be resumed when able. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted December 5, 2020 Share Posted December 5, 2020 Personally, I have no problem 'losing' an issue - I fully understand the unprecedented times must be presenting severe challenges, and I would prefer this to the magazine folding. I do think we should be told in advance, either by email or on this forum. Maybe we were told and I forgot....... GG Quote Link to comment Share on other sites More sharing options...
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