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The thread for your subscriber questions and queries **please do not start a new thread**


ross blackwell
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  • 2 weeks later...
On 15/11/2022 at 19:39, Outrunner said:

I was looking for an article today in the archive and I noticed that January, February and March 2020 editions are not there, any reason I can't see them?

 

Also I still have not had another issue since August this year in Pocket Mags, is this something to do with the change of ownership? 

 

Phil

Still nothing happened with my questions, does anybody care?

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My March '23 issue hadn't arrived by 21st Feb so rang customer services - 01507529529. Promptly answered - gave the young lady my name & address, she confirmed that I should have received it by then & said she would have it posted out.

The mag hit the doormat yesterday (23rd Feb) morning. 

Unfortunately I didn't catch the lady's name but I'd like to thank her & send her a virtual vase of flowers. 

Flowers.jpg

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I used to subscribe to the digital copy of RCM@E. It appears it ran out in May. No reminder to renew. Been constantly busy, failed to miss it until today. 
Not a great business model.
Last year there was an issue with Pocketmags that caused issues, and a gap in the library.

I realise I write this diatribe on a forum run by the publishers, at no cost.

But at what point do I abandon such poor service. Give me a reason to re subscribe.

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