EarlyBird Posted March 1, 2021 Share Posted March 1, 2021 You are welcome and well done. Easy when you know how isn't it. Quote Link to comment Share on other sites More sharing options...
Andrew McKelvey 1 Posted March 4, 2021 Share Posted March 4, 2021 (edited) After three hours messing around I am still not sure I'm doing this right. Yes I have logged into the forum but when trying to login to the main site and I go to subscriber services it wants me to sign up, I already has a subscriber number and it is in my login details. I am not stupid I did IT support for 15 years but really, this new site to me is untested, and all the problems should have been ironed out at acceptance testing or a big article on the home page on how to rectify these issues, I have changed my password six times today and I am still not sure what my credentials are. Not Good Edited March 4, 2021 by Andrew McKelvey 1 Quote Link to comment Share on other sites More sharing options...
EarlyBird Posted March 4, 2021 Share Posted March 4, 2021 Andrew, Is this what you get? Quote Link to comment Share on other sites More sharing options...
Martin Harris - Moderator Posted March 4, 2021 Share Posted March 4, 2021 Andrew - which password have you changed? You need to log in to the RCM&E home page, not the forum as magazine subscriptions and the magazine are not directly related to the forum. However, you do need to use your forum ID (Andrew McKelvey 1) and not your email address which you may use on the forum. If you do a password reset on the RCM&E home page, it will align the log ins though and logging on to the home page should also log in to the forum. Quote Link to comment Share on other sites More sharing options...
Andrew McKelvey 1 Posted March 4, 2021 Share Posted March 4, 2021 Early Bird Yes when I go to Subscriber Services I do get the screen you showed Martin Harris I used my forum ID Andrew McKelvey 1 to log into the main website and that has worked, so the daft question is why with two separate systems am I using my id for the forum to log into the main site, not very intuitive... Quote Link to comment Share on other sites More sharing options...
EarlyBird Posted March 4, 2021 Share Posted March 4, 2021 31 minutes ago, Andrew McKelvey 1 said: Early Bird Yes when I go to Subscriber Services I do get the screen you showed Martin Harris I used my forum ID Andrew McKelvey 1 to log into the main website and that has worked, so the daft question is why with two separate systems am I using my id for the forum to log into the main site, not very intuitive... and you can login? Quote Link to comment Share on other sites More sharing options...
Andrew McKelvey 1 Posted March 5, 2021 Share Posted March 5, 2021 Early Bird This morning I have logged into the Main Site and got a banner which said I had logged in successfully using my id Andrew Mckelvey 1, however when I go to subscriber services I get the screen you posted. I then have clicked on forum which is how I got here. Quote Link to comment Share on other sites More sharing options...
Andrew McKelvey 1 Posted March 5, 2021 Share Posted March 5, 2021 The main forum screen shows I am logged in as Andrew Mckelvey 1, I didn't log into the forum site specifically so I don't know if my browser logged me in or there is some sort of pass thru authentication. I am using MS Edge on my laptop Last evening when I tried this and then tried posting I got an error telling me my email address is already in use? Quote Link to comment Share on other sites More sharing options...
Andrew McKelvey 1 Posted March 5, 2021 Share Posted March 5, 2021 It would seem my browser was logging me into the forum or I hadn't specifically logged out yesterday Quote Link to comment Share on other sites More sharing options...
Andrew McKelvey 1 Posted March 5, 2021 Share Posted March 5, 2021 For some inexplicable reason and actually reading this thread helped enormously, I think I am sorted...doh! Quote Link to comment Share on other sites More sharing options...
EarlyBird Posted March 5, 2021 Share Posted March 5, 2021 6 minutes ago, Andrew McKelvey 1 said: For some inexplicable reason and actually reading this thread helped enormously, I think I am sorted...doh! Pleased to have helped. Quote Link to comment Share on other sites More sharing options...
Tim Ballinger Posted March 14, 2021 Share Posted March 14, 2021 When we first migrated to the new site I tested out the search facility. Notwithstanding some of the extra search options make it much better than previously there were some major issues. Primarily a multi word search in standard search syntax ie “grunau baby” works perfectly on my iMac but but not on my iPad. Put another way the the search on the iMac gives me only grunau baby results while the iPad gives me absolute everything that has baby in it ! I have no idea what PCs or mobiles do with the above search syntax . Not seen anyone else commenting on this feature so I was wondering if it was on the list of bugs to fix or not? Tim Quote Link to comment Share on other sites More sharing options...
ken anderson. Posted March 15, 2021 Share Posted March 15, 2021 anyone in mod land know how the new forum is doing in regards, how many are using it?when i go on some threads and click on (some)peoples names/profiles it come up as last time visited "never" i'm wondering if its too much bother for them to use the new format... ken anderson...ne...1..curious dept. Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted March 15, 2021 Share Posted March 15, 2021 Ken, if you look at the list of members on line at any time (via "browse") there's always a very healthy number of folk looking in. A good number of those are shown as "guests". i.e. they are not logged in. It could well be that some or even most of those are previous members just browsing. If/when they have something to contribute, I'm sure they will log in. If they're having trouble doing that, they only have to use "contact us" below. Is there anyone in particular that you have a concern about? 1 Quote Link to comment Share on other sites More sharing options...
ken anderson. Posted March 15, 2021 Share Posted March 15, 2021 ok chris thanks,no one person in particular. When some of the threads/post come on that have been running for a while and i look at some of the contributors,i see that they are logged as "never" for the new forum...as you say if they have a comment i'm sure they'll log on and make one. ken anderson...ne..1..logging on dept. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted March 15, 2021 Author Share Posted March 15, 2021 The background analytics are far better, so now we know that 84% of visitors use a tablet device, 3% mobiles, the rest PCs, but other than bits and pieces like that it's too early to say really Ken. Quote Link to comment Share on other sites More sharing options...
ken anderson. Posted March 15, 2021 Share Posted March 15, 2021 ok thanks David and young Chris....i'm using an old black and white tv up here in ne...1. land ken anderson...ne...1....back woods dept. 2 Quote Link to comment Share on other sites More sharing options...
Tim Ballinger Posted March 15, 2021 Share Posted March 15, 2021 Did you guys miss my query regarding the search engine ? Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted March 15, 2021 Author Share Posted March 15, 2021 On 14/03/2021 at 17:57, Tim Ballinger said: When we first migrated to the new site I tested out the search facility. Notwithstanding some of the extra search options make it much better than previously there were some major issues. Primarily a multi word search in standard search syntax ie “grunau baby” works perfectly on my iMac but but not on my iPad. Put another way the the search on the iMac gives me only grunau baby results while the iPad gives me absolute everything that has baby in it ! I have no idea what PCs or mobiles do with the above search syntax . Not seen anyone else commenting on this feature so I was wondering if it was on the list of bugs to fix or not? Tim I don't know Tim, that's something I don't think we were aware of so I'll feed it back to the developers and see what they say. Quote Link to comment Share on other sites More sharing options...
Gary Manuel Posted March 15, 2021 Share Posted March 15, 2021 4 hours ago, David Ashby - Moderator said: The background analytics are far better, so now we know that 84% of visitors use a tablet device, 3% mobiles, the rest PCs, but other than bits and pieces like that it's too early to say really Ken. Only 13% are PC users? Does that "feel" right? 84% use a tablet? Only 3% use a mobile? Same question. How sure are you that the background analytics are working right? Could this explain how people can post when they have never even logged on? Quote Link to comment Share on other sites More sharing options...
Dickw Posted March 15, 2021 Share Posted March 15, 2021 32 minutes ago, Gary Manuel said: Only 13% are PC users? Does that "feel" right? 84% use a tablet? Only 3% use a mobile? Same question. How sure are you that the background analytics are working right? Could this explain how people can post when they have never even logged on? Interesting! On my mobile I always use the "desktop" version of the site so it always looks and behaves the same as it does on my PC. I wonder if that affects the analytics. Dick Quote Link to comment Share on other sites More sharing options...
Gary Manuel Posted March 15, 2021 Share Posted March 15, 2021 4 minutes ago, Dickw said: Interesting! On my mobile I always use the "desktop" version of the site so it always looks and behaves the same as it does on my PC. I wonder if that affects the analytics. Dick You live and learn. I never realised that you could switch to desktop view on mobile phones. Surely that would make analytics see more PCs though! Makes 13% feels worse now. Quote Link to comment Share on other sites More sharing options...
ken anderson. Posted March 16, 2021 Share Posted March 16, 2021 may be time for a poll(first one on the new forum)...Who use's what to view/access the forum. ken anderson...ne..1...poll dept. Quote Link to comment Share on other sites More sharing options...
Ace Posted March 16, 2021 Share Posted March 16, 2021 PC users just 13 % ? Could Laptops be lumped in with tablets ? Quote Link to comment Share on other sites More sharing options...
Maurice Dyer Posted March 19, 2021 Share Posted March 19, 2021 Likewise, could only log in from the Forum page. And for some reason (probably funny here), the new style forum doesn't like my ipad...... Maury Quote Link to comment Share on other sites More sharing options...
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