Andy Green Posted November 8, 2021 Share Posted November 8, 2021 Hi, everytime I wish to loging I have to request a new password. Often then when I post it says there already a user with my username, and I have to log out, then I cant log in without first resetting my password, and I'm stuck in this loop. Andy Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted November 8, 2021 Share Posted November 8, 2021 Hi Andy, I've asked our tech guys to look into this one for you. I'll get back to you when I have something back from them. Thanks Beth Quote Link to comment Share on other sites More sharing options...
Phil Cooke Posted November 9, 2021 Share Posted November 9, 2021 I've been having the eaxct same problem for a few days now too! Fine for the forum pages, but not the main site page/digital archive area. Quote Link to comment Share on other sites More sharing options...
Andy Green Posted November 9, 2021 Author Share Posted November 9, 2021 Hi Phil, For me it was my username. I was using my email like the old site, but I had a different username. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted November 22, 2021 Share Posted November 22, 2021 I have an issue logging in to the magazine area as well. I wasn't allowed to log in to the RCM&E site using my normal (forum) login username or email - invalid user or password. I requested a new password. I received a link, which I followed (Firefox browser), and set my password to the same one as I use for this forum. Saved OK. Because of the way Firefox works on my Surface, I am unable to navigate the site - dropdowns disappear before you have chance to select anything. So, I logged out. Tried to login on Edge browser and I am back to square one - invalid user or password (same outcome using my username or ky email address). Possibly user error. Help please ? Quote Link to comment Share on other sites More sharing options...
john stones 1 - Moderator Posted November 22, 2021 Share Posted November 22, 2021 7 hours ago, GrumpyGnome said: I have an issue logging in to the magazine area as well. I wasn't allowed to log in to the RCM&E site using my normal (forum) login username or email - invalid user or password. I requested a new password. I received a link, which I followed (Firefox browser), and set my password to the same one as I use for this forum. Saved OK. Because of the way Firefox works on my Surface, I am unable to navigate the site - dropdowns disappear before you have chance to select anything. So, I logged out. Tried to login on Edge browser and I am back to square one - invalid user or password (same outcome using my username or ky email address). Possibly user error. Help please ? I've passed your post on GG. 1 Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted November 23, 2021 Share Posted November 23, 2021 On 22/11/2021 at 06:58, GrumpyGnome said: I have an issue logging in to the magazine area as well. I wasn't allowed to log in to the RCM&E site using my normal (forum) login username or email - invalid user or password. I requested a new password. I received a link, which I followed (Firefox browser), and set my password to the same one as I use for this forum. Saved OK. Because of the way Firefox works on my Surface, I am unable to navigate the site - dropdowns disappear before you have chance to select anything. So, I logged out. Tried to login on Edge browser and I am back to square one - invalid user or password (same outcome using my username or ky email address). Possibly user error. Help please ? I've spoken with the tech guys overnight and they're currently in the process of combining the two log-ins so that there is just the one for both the main site and the forum. Once this is complete, they've said, that should stop this problem happening for you. I'll see what I can find out in terms of timeframes but in the meantime, feel free to shout if you can't get in and need passwords changing etc. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted November 23, 2021 Share Posted November 23, 2021 Thanks Beth (and John), I can hang on as I'm not in a rush - just want to access an old issue with a review in it. GG 1 Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted November 23, 2021 Share Posted November 23, 2021 GG, thanks for understanding. If you let me know which issue and review it is, I can provide a copy. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted November 24, 2021 Share Posted November 24, 2021 Hi Beth It's an article on the SIG Smith Miniplane, around March 2007.... GG Quote Link to comment Share on other sites More sharing options...
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