Outstanding service from Pegasus Models Norwich.

I treated myself for Christmas this year and chose a kit from Pegasus Models Norwich.

Order placed at 1239hrs 3rd December 2014.

At 1035hrs 4th December 2014 City Link delivered said item.

Nothing unusual in that as when it all goes well it all goes well.

What I really liked was this.

"Dear Kevin.

Kit box was damaged in transit from XXXXXXXX.

I have checked contents. All appears fine.

I have put in a pack of Epoxy as box is damaged.

Hope that is OK

Regards

Robin"

The cost of the Epoxy was £11.00 with the free postage and reduced price of the kit I saved over £45.00 on this purchase.

So Pegasus Models could just have sent the kit out and blamed the courier, but they chose to check and send a gift.

That to my way of thinking is GREAT customer service.

You can be sure I will be using them again.

(The XXXXXXXX are to put you all off the scent as I do not yet want to say what the kit is as there will be a build thread to follow.)

Kev

Excellent service Kev and good of you to give them the deserved credit and supply us with a link to find out what's in the box

John

John, they sell lots of box`s

Kev

Give me a "B".......Give an "A".......

Kevin its Bloomin Obvious what it is from the Cowl hee hee.

Ive been hovering over the buy button myself for ages and Soooo want one. Just got too much to finish first.

They only have 3 left (another clue).

Look forward to a full and proper build blog

dave.

Shhhhhhhhhhhush.

Kev

Edited By Kevin Fairgrieve on 07/12/2014 16:01:06

Did you ever finish your DV11?

In a word.

Never even got past the gathering of information stage!!

On my (very long) to do list.

Kev

ditto.....half finished D7 er half finished DB Pup and just started an Albatros C111 that's why I couldn't buy the er box that you just purchased.

What colour schemes you looking at? Oh sorry I suppose you cant divulge that coz it gives the game away

As I can not decide on the final scheme, apart from one of these two.

What say you all?

Kev

I like different myself Kev Banzai

John