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Unexpected response

Permagrit service

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Glyn4420/11/2017 11:28:31
682 forum posts
90 photos

Many people on here, and elsewhere, extol Permagrit tools. Not without reason.

I had a problem with the abrasive plate lifting in one corner, so sent the following email, via their website,

The fine grit surface on my SANDING BLOCK WEDGE 140mm x 51mm Is starting to lift at one corner. Is it possible for me to obtain a replacement grit surface, and to be able to glue it onto the holder. After removal of the old abrasive of course.

I received this in reply this morning:

We are sorry to hear you have a problem with the sanding block. We will
send you a replacement sheet with fitting instructions free of charge.

Service is as good as their tools it would seem. Thankyou Permagrit.

Tony Harrison 220/11/2017 11:38:30
223 forum posts
2 photos

That's good to know. I have a couple of PG tools and use them constantly, excellent. My Christmas wish-list includes a couple more...

Tomtom3920/11/2017 11:52:43
681 forum posts
1 photos

Second that. I now primarily use Perma grit tools for most of my sanding requirements

Cuban820/11/2017 12:07:34
2359 forum posts
8 photos

A 'model company' in both meanings of the term. Got a superb deal from PG at the Nats on one of their sets and large sanding block to replace my old ones that I got from them at Sandown, and only lasted 30 years wink

Bob Cotsford20/11/2017 13:24:47
7733 forum posts
431 photos

I'd be interested to know what the fitting instructions are, double sided tape or epoxy? I have a spare extra fine plate that I really aught to stick on something.

Glyn4420/11/2017 14:14:23
682 forum posts
90 photos

Let you know when I know, Bob.

Glyn4421/11/2017 12:40:43
682 forum posts
90 photos

The spare abrasive strip has arrived. First of all, unexpectedly it is flexible. It also has a self adhesive backing, so should not present any fitting problems. Not done it as yet. Think I will try to bend the old one, once removed, around a curved piece of wood, thus making a fairly large diameter sanding tool.

John Emms 121/11/2017 12:55:34
230 forum posts

I have only just started using a Permagrit tool that I have not the first clue where it came from. I get the point, Silicon Carbide, and the two grades means I have rapid removal of material, and a good finish, with a very long service life. I can also sand incredibly accurately with the flat surface in a way that is impossible with my cork sanding block. I will be buying more Permagrit tools, and everyone should be using Permagrit!

Nigel R21/11/2017 13:09:55
2486 forum posts
406 photos

They're the RR of abrasives, for sure.

Martin Harris21/11/2017 13:11:14
8319 forum posts
211 photos

I can't recall seeing a single negative comment on the performance of Permagrit and the service from the supplier. This must be the one universally acclaimed product in the modelling (and many other uses) world!

I'm shocked that you've only just discovered it, John!

John Emms 121/11/2017 13:22:31
230 forum posts

LOL Martin,

I have been FORCED to assemble (good quality) ARTFs for WAY too long!

Trevor Crook21/11/2017 13:46:28
776 forum posts
63 photos

I didn't use them for years as I thought they were a bit expensive. Got a block and a strip now, worth every penny.

onetenor21/11/2017 16:43:55
1884 forum posts

Who sells PG blocks cheapest please ? Anybody know?

john stones 121/11/2017 16:47:46
10189 forum posts
1475 photos

They're a drain on the pocket, can't walk past the stall without buying something. sad

Nice people as well.

John ....Permagrit..fanboy.

Glyn4421/11/2017 16:50:48
682 forum posts
90 photos

I reckon you could build more models than you could shake a stick at, and they will still be going strong.

Martin Dance 121/11/2017 17:18:09
179 forum posts
33 photos

I bought my first Permagrit tool not long after the business started (mid 80;s?), following a club talk by Ian Richardson It was a 300 mm block. Still going strong despite much use and not all of it on balsa and associated materials. It's not as sharp now as another block I bought 3 or 4 years ago. My most recent purchase was last year when I visited the LAA rally at Sywell, where PG had a stand, apparently the full size home builders like them too.

MaxG21/11/2017 17:45:59
143 forum posts
3 photos

I bought a permagrit disc at the Nats a couple of years ago and they put some special tape on to it for me so I could put it on my home made disc sander. Ian Richardson told me it was a special very sticky tape and not the sort you can easily buy. I think he said it was of swiss origin.


Cuban821/11/2017 18:05:06
2359 forum posts
8 photos

Don't know what other users think, but Permagrit tools seem to me to generate much less airborne balsa dust or at least dust that is nowhere near as fine as that made by sandpaper, so easier to clean up and keep out of your lungs.

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