|Martin McIntosh||12/01/2019 19:36:48|
2633 forum posts
If I really wanted to I may be able to fix it but why should I have to? One end of the base plate is well and truly squashed nearly flat and could not easily be straightened out with what I have (have tried). Some of the clips are mangled too. Will await a response from PP. Could do with it working right now.
Did you get a figure for posting it back to China Please?
|PETER BRUCE - Eastchurch Gap||12/01/2019 19:54:53|
822 forum posts
Engine doctor - Hi Phill I’m glad you have got yours OK and as for fitting it as you say you’ve not much room I can never believe as after tackling Jans craft cabin which had no extra room at all I think any other installation would be a pushover. I just about had enough room to push things aside and then slide the heater in... Not only has the wife got a bigger craft cabin than me she has so much more in it... Take a look
|Martin Harris||12/01/2019 20:44:47|
8097 forum posts
Martin - I can quite understand your wanting to get this resolved properly - while I'm not averse to fixing small defects for my own convenience, there comes a point where the seller has to take responsibility. Rather than Paypal, might it not be better to contact Ebay - especially as the seller appears to be contravening their policies:
Who pays postage for eBay returns?
Whatever the reason for a return, as long as it’s requested within the appropriate time frame, you have to refund the original postage costs. Who pays the cost of returning an item depends on the situation:
You might be offered a partial refund as an alternative to returning the heater- this might be worth considering. I bought a machine vice recently which came with the wrong sized handle...the seller didn't want to open another box and send me the correct one, offered to get one sent by the manufacturer with a 20 to 30 day leadtime - or would I like a 50% rebate? This is an attractive offer as I'm sure I can knock something up - or use a spanner - so I'm close to accepting it although up to this point I've been insisting on the correct item.
|Martin McIntosh||12/01/2019 21:14:00|
2633 forum posts
MH, I don`t think that this one was listed on ebay, at least my purchase history does not show it.
I bought it from a UK seller so where it was shipped from is none of my concern and EU law says that the return postage for a faulty item has to be paid by the seller. Mind you, try telling that to HobbyKing.
If they offered me a substantial part refund I could get someone with the right gear to bash it back into shape.
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