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Online magazine viewer problems

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Gordon Whitehead 115/02/2019 14:47:14
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308 forum posts
120 photos

Is it just me, or does anyone else find the new viewer released with the current issue inconvenient to use?

Before, you simply clicked a right-arrow to get the next page and there it was at the same magnification. Now, clicking on the right arrow shrinks the page below legible, turns over two pages, and then you have to re-magnify it to the size you want and then scroll for the first of the two pages presented.

Can we have the original viewer back, please? I don't have enough life left to spend faffing with this worse system.

Kind regards

Gordon

RC Plane Flyer15/02/2019 15:22:40
618 forum posts
22 photos

Got To Agree with Gordon

Can we have original set up back PLEASE

Beth Ashby Moderator15/02/2019 15:40:22
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Moderator
276 forum posts
53 photos
130 articles

Hi both,

Thanks for your comments. This is something that was already on my radar and our IT guy is currently working on a solution where you stay in the zoomed in view when you turn pages as before.

Beth

Gordon Whitehead 115/02/2019 18:30:32
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308 forum posts
120 photos

Thanks for your reply Beth. Looking forward to the solution thumbs up

Gordon

IanR15/02/2019 23:31:16
775 forum posts
4 photos

Hello Beth

Is there a good reason for changing the viewer or is it just change for change's sake? As the others have said, can we please have the old viewer back.

Ian

IanR12/03/2019 23:42:57
775 forum posts
4 photos

The April issue is still using the same rubbish viewer.

I think its time to complain - I pay for a Print + Digital subscription and I'm sorry to say that the digital version is not fit for purpose.

Now I see that, when zooming in, some of the print characters overlap and some characters are missing. Along with problems trying to navigate around. It really is a rubbish system.

Beth, don't let the tail wag the dog. Tell your IT guy to reinstate the old viewer.

Stephen Belshaw23/07/2019 21:24:38
76 forum posts
14 photos

Sorry to resurrect an old thread but the viewer is still unusable.

After a reading hiatus I tried to pick up my backlog with the April edition but all the problems outlined by the OP are still in evidence, It doesn't work!

I've paid for a service I can no longer use, what is being done about this?

Pete B - Moderator23/07/2019 21:45:27
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Moderator
7562 forum posts
732 photos

Above points noted, we'll pass it on to those concernedthumbs up

Pete

David Ashby - Moderator24/07/2019 10:08:17
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Moderator
10896 forum posts
1663 photos
605 articles

Hi Stephen, let me do some finding out then return to you.

David.

Stephen Belshaw24/07/2019 11:20:58
76 forum posts
14 photos

Thank you David!

Steven Shaw24/07/2019 12:03:58
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308 forum posts
164 photos

I also dislike the new viewer. My main problem is loosing the "Print" function. I've built several planes from the free plans and like to print the articles that go with them. The article is the only building instructions for the plans other than the forum thread, and some of those are getting pretty thin these days. The 3D view can be very helpful at times.

With the old printer you could print the page or save it as a pdf, which is very handy as then you can enlarge it and print it at a bigger scale.

ASH.24/07/2019 16:50:41
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293 forum posts

I feel exactly the same as Gordon the OP. This was brought up back in February and nothing has been done so far.

Can we please have the previous viewer back pronto.

"if it's not broke don't fix it".

David Ashby - Moderator24/07/2019 17:05:53
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Moderator
10896 forum posts
1663 photos
605 articles

I’ve learned that the change was driven by a need to move from Flash to HTML for the website as Flash will cease to exist in 2020.

Stephen, are you saying the viewer doesn’t work at all? No magazine is visible? Pages can’t be turned? Or that the viewer doesn’t operate very well?

It seems fine to me on an iPad. Viewing pages in portrait means I can read text without zooming although, granted, landscape needs a zoom.

David.

Stephen Belshaw24/07/2019 22:34:51
76 forum posts
14 photos

David, I can see the magazine but when I zoom in I cannot move the page around to see all the text, so it is unreadable - either too small or not whole (if that make sense).

Edit: I have just tried another edition and this time it workedcrook

Has something changed in the last couple of days, is it hit and miss, or was I suffering a sudden bout of technophobia??!

Either way, I'm back up and running but it has persuaded me to change to the print edition when my renewal is due.

David Ashby - Moderator25/07/2019 11:08:24
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Moderator
10896 forum posts
1663 photos
605 articles

Nothing has changed as far as I’m aware, glad it’s ok now though.

JCFlippen04/08/2019 20:48:39
15 forum posts

I have just discovered that I cannot view last years and back to 2008 mags anymore. I have a Windows 10 laptop and have not changed any settings -I would not know how to.

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