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HobbyKing Why did I order from HobbyKing?????

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Piers Bowlan26/02/2019 13:18:50
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1871 forum posts
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If that is what you told them Rocker, I am not surprised that they were not much help. Good luck with your next supplier by the way!

Rocker26/02/2019 13:52:45
341 forum posts

Post removed, forum language infringement. 

Edited By David Ashby - Moderator on 26/02/2019 18:25:08

Nigel R26/02/2019 14:10:45
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3067 forum posts
475 photos

Wait, do I get the order correct?

  • You've ordered.
  • Stuff hasn't arrived.
  • You've checked online, it says in stock. You contact customer services, they say out of stock, so no dispatch.
  • You say, can I have a refund?
  • They say, dangerous goods, can't have refund.

Rocker26/02/2019 16:42:00
341 forum posts

Yes nearly right it goes like this

Order lipo , show has in stock.

lipo never dispatched

after 5 days contacted HK to see why

told they can not dispatch them because they are dangerous goods ( yes I do not understand that either !! )

told HK to cancel order

they finally did but offer me a credit note

Contacted Pay Pal who have refunded my money

Then told by the UK warehouse they where out of stock

 

 

Edited By Rocker on 26/02/2019 16:43:13

Percy Verance26/02/2019 16:48:49
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8108 forum posts
155 photos

What on earth has a refund got to do with the goods being dangerous? They were offering them in the first instance weren't they?

There doesn't seem to be any logic there. A bit like saying you can't wash your car because the trains are running late. Not that it ultimately matters, as I've never been a Hobyking customer. And reading this isn't likely to change that......

Is the Hobbyking Ivory Tower starting to lean a bit?

 

Edited By Percy Verance on 26/02/2019 16:52:51

cymaz26/02/2019 17:30:16
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8670 forum posts
1177 photos

I’m very careful what I buy from HK. Wooden Aerostar props, Carbon fibre UC and that’s about it.

David Ashby - Moderator26/02/2019 18:32:56
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Language infringements alone post deleted and one amended. Thread locked.

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