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Trouble contacting Laser engines

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Jon - Laser Engines21/05/2019 08:45:12
4564 forum posts
168 photos

Just a quick note for those who have been finding it difficult to contact us.

We have this top notch all singing all dancing phone system that apparently does everything except make/take calls. Its one of these voice over IP internet phone deals and its great until the internet drops out..which it does 3 or 4 times a day. Sometimes its down for hours, sometimes minutes. We have tried convincing the company that installed it that its no good but they blame everyone and everything else, which is helpful.

In any event, if the phone just rings forever and noone answers it then its likely the system is down and my phone is not actually working. In this case please email me with a contact number and i will get back to you when i can.

On a personal note my mother kicks off cancer treatment today with a 7 hour operation. Depending on the outcome today and her progress over the next few weeks i may have to take off work to help her and my dad deal with it. If that ends up being the case then things here will be disrupted which i am sure everyone will understand.

Thanks all.

Doc Marten21/05/2019 08:52:23
229 forum posts
2 photos

Family first Jon, my sincere best wishes for mum.

Don Fry21/05/2019 08:53:42
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3440 forum posts
40 photos

Just toy engines Jon. Mums are valuable.

Chris Walby21/05/2019 08:56:05
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907 forum posts
220 photos

Jon, Our best wishes to you and your family at this time.

Thanks for letting us know and I am sure we will all be as understanding and patient as necessary .

Andrew Ray21/05/2019 09:06:19
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686 forum posts
19 photos

Hi Jon, my thoughts are with you, hope all goes well.

Andrew

Bob Cotsford21/05/2019 10:38:33
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7787 forum posts
432 photos

My thoughts are with you and yours Jon, I know only too well what you and your family are going through.

Martin Harris21/05/2019 10:41:40
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8473 forum posts
212 photos

Hope all goes well and best wishes to you and your family.

Cuban821/05/2019 11:06:24
2442 forum posts
10 photos

Very best wishes to you and the family, Jon. Been there myself with my own mum and other family members, years back.

I found the hobby to be a wonderful escape for a couple of hours when things got rough, flying a model is a total focussing of the mind and the distraction can give you a worthwhile break from the situation even for just a short while.

Ron Gray21/05/2019 11:10:48
1407 forum posts
358 photos

Like Cuban, been there with mother in law over the last year or so, time with mum is so much more important than work, go with it Jon, my thoughts are with you matey.

Nigel Dell21/05/2019 11:57:07
363 forum posts
27 photos

Hi Jon, may I add my best wishes to you and your family, am supporting a family member through similar over the last 5 years, the NHS have been marvellous I have to say, keep positive matey.

kind regards

Nige.

David Davis21/05/2019 13:40:51
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3285 forum posts
559 photos

Best wishes Jon. I hope things go well.

Jon - Laser Engines21/05/2019 13:44:41
4564 forum posts
168 photos

Thanks for the support guys. Shes at a specialist unit in london so its just a waiting game now. In the meanwhile, engines need testing so i best get on with it

Ace21/05/2019 14:30:15
258 forum posts
15 photos

Wishing your Mum all best with her treatment.

Jon is true to his word as he called me this morning after I dropped him an email after struggling for several day with what we now know is a duff phone system - thumbs up and now a spanking new 120 on its way.

Nigel R21/05/2019 15:00:59
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2724 forum posts
445 photos

Best wishes Jon, hope it goes well.

A dodgy phone system, exactly what you don't need to be spending time sorting out. Hey ho.

cymaz21/05/2019 17:14:33
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8437 forum posts
1160 photos

Laser makes 100’s of engines ....the good Lord only makes one mum. Take care Jon and take care of her. See you at W and W all being well. Pete

Jon - Laser Engines22/05/2019 09:45:48
4564 forum posts
168 photos
Posted by Nigel R on 21/05/2019 15:00:59:

A dodgy phone system, exactly what you don't need to be spending time sorting out. Hey ho.

Alas the rest of the chaps here arent too hot with computers and phones so it falls to me. The company we got it from claim that perhaps the equipment has degraded over time and needs to be replaced. I explained that as the equipment they installed was less than 8 months old we would expect the work to be done for free. They wont talk to me any more. shame really.

In other news my mum made it through surgery unscathed so now its just waiting on results and getting her home.

Thank you all again for the support.

Bob Cotsford22/05/2019 10:10:17
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7787 forum posts
432 photos

Great news for Mum!thumbs up

Edited By Bob Cotsford on 22/05/2019 10:10:46

RC Plane Flyer22/05/2019 11:25:01
588 forum posts
22 photos

Great news and best wishes to you and your mum.

Jon - Laser Engines28/05/2019 14:05:02
4564 forum posts
168 photos

Just a note to say my mum is home again and recovering well. The Dr's have said that the surgery could not have gone any better as the nasties had not spread as far as they had feared. Pretty much as good a result as it was possible to get so its on to the next phase.

Thanks all again for your posts here and various emails/pm's i have received.

Ron Gray28/05/2019 14:24:09
1407 forum posts
358 photos

Great news Jon! On another note, GA30 running sweetly in Sbach Nr2 having replaced the magnet. Hope to ‘maiden’ it on Friday.

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