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John Tee25/11/2019 16:22:07
833 forum posts
65 photos

Today I ordered some lipos with XT60 plugs and adapters for XT60 to Deans plugs, on line. I got the usual email saying my order had been accepted. I then went down the garden to my workshop. Hadn't been there more than ten minutes and my wife came down to tell me the shop had phoned up with a query on the order. I called the shop and the query was that the adapters would not work with the batteries as the male/female bits were the wrong way round. This was OK as the adapters were not for these batteries.

Shows that some one in the shop knows what they are doing and doesn't just put what you order in a packet and send it.

Well done to Paul and Sussex Model Centre in Worthing.

John

Trevor25/11/2019 17:02:21
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425 forum posts
57 photos

Reminds me of the time I ordered some wheels from Puffin Models. John Emms was quickly on the phone to check that the order was right because I’d ordered one large wheel and two small ones. As it happens they were for a motor glider so all was well but like you, I appreciated his taking the trouble to check.

Trevor

Doc Marten25/11/2019 23:37:42
542 forum posts
7 photos

Paul is the owner of SMC and knows his stuff as do the rest of the staff there, good service, good selection, well priced and all highly knowledgeable, they have been in business for many years.

John Tee26/11/2019 15:23:26
833 forum posts
65 photos

I have been using SMC since they were in Teville Gate Worthing before moving to their present shop so I know them well. Ali of Al's model also worked in the old shop. It is my "local" shop is just 18 miles down the A24 and I live just off the A24 so a simple journey each time.

John

cymaz26/11/2019 16:50:08
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9195 forum posts
1186 photos

It seems that the UK model shops that are left have really upped their game in the last few years. We should continue to support them

Alan Gorham_26/11/2019 16:53:23
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1237 forum posts
139 photos

I've been a happy mail-order and then online customer of SMC for over 30 years and their level of service has always been excellent.

Steve Colman26/11/2019 17:13:00
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756 forum posts
432 photos

Ditto all of the above. I live in Spain and have never had a single problem with SMC Nothing but excellent service.

2W19/03/2020 14:26:15
83 forum posts
18 photos

Late yesterday afternoon I ordered some servos from 4-Max. They arrived this morning in the post at 10:30.

I haven't seen service like that since I was a atudent. I could post a letter on Sunday to catch the last post in Edinburgh and my parents would have it the next morning in Woking in time for breakfast.

Well done 4-Max.

Nigel R19/03/2020 16:32:13
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3737 forum posts
585 photos

Vortex Vacforms

Ordered by email/paypal, received within a few days. I think Steve probably had to pull the canopy before posting it. Very nice canopy too.

Tim Ballinger19/03/2020 17:11:37
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778 forum posts
283 photos

+1 for 4Max . Yesterday’s order for servos and a LiPo also arrived today.

Tim

ken anderson.19/03/2020 18:29:35
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8634 forum posts
779 photos

IAD Designs, I've mentioned them on the new model thread, great service and more from them.

ken anderson...ne...1...service dept.

Former Member19/03/2020 18:39:35

[This posting has been removed]

Ronaldo19/03/2020 18:54:55
avatar
253 forum posts
17 photos
Posted by cymaz on 26/11/2019 16:50:08:

It seems that the UK model shops that are left have really upped their game in the last few years. We should continue to support them

Totally agree yes

Rob Fairweather 119/03/2020 19:46:43
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120 forum posts
11 photos

Big mention for SLEC and Modelfixings.

2 days from order to delivery from SLEC,

next day delivery from Modelfixings !

A big thankyou to both

Cuban819/03/2020 21:47:57
2909 forum posts
1 photos

Survival of the fittest I suppose. Those that remained stuck in the past with the attitude that they were doing you a favour by taking your business at their convenience are long gone. Agree, I receive excellent service from all those suppliers mentioned by others. A lot of very good Ebayers as well , those not up to scratch never last long.

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