|Frank Skilbeck||24/02/2020 12:02:19|
4600 forum posts
Just on the above re phone calls, last year the law changed and BT were no longer allowed to charge for caller ID, so if you buy a phone with call blocker any number which isn't on your safe list will have to announce who they are, the phone then plays this message so you can decide whether to take the call. None of the scammers are prepared to go through this so just hang up. If it's somebody you know it's a one button push to add them to your safe list.
Ours has been great, no cold/scam callers since we've had it, but lots of missed calls from unknown numbers......
|Julian Murch||24/02/2020 12:04:01|
|47 forum posts|
We use the answering machine as our call minder. If we do not recognise the calling number or no number displayed we let the answering machine answer. The call usually stops before the recorded message ends.
|Michael Barclay||24/02/2020 13:16:44|
|89 forum posts|
I had an email this morning from a solicitor in South Africa informing me of the tragic death an aunt who I have never heard of. It seems she owned three gold mines and a diamond mine and she left everything to me. Just on my way to the airport now!
Edited By Michael Barclay on 24/02/2020 13:22:49
|Broken Prop||24/02/2020 13:43:29|
617 forum posts
When I get a nuisance call these days I just tell them that the voices had told me they going to call. The conversation rarely gets any further.
|2365 forum posts|
Whenever I get a call relating to an accident I,ve had i tell them it was fatal and that my head was severed the call ends without another word.by the way Michael that solicitor notified me about my aunt so it looks as though we will have to share
|Michael Barclay||24/02/2020 13:57:26|
|89 forum posts|
When my father was in his late eighties he started to get lots of calls from scammers trying to get bank details from him. I told him he had to say "Just a moment please, my son has just come in and he handles all my affairs for me. He is a policeman, you know". Did the trick.
|73 forum posts|
Only this last week we have had emails from HMRC and TV licensing saying they had not been able to take the latest payment. Having lived in Portugal for three years now we do not have a TV license and certainly do not pay tax. The HMRC get bounced to Phishing@hmrc and the other to the c#$p bin.
|Eric Robson||24/02/2020 15:39:11|
|52 forum posts|
Some time back after receiving numerous accident calls I said to the lady on the phone I have had an accident. She put me in contact with the manager and after rambling on about stress and pain he kept asking where it had occurred.I said down a quiet street suddenly an elephant run out in front of me and when I hit it, it was so annoyed it gave me whiplash with its trunk. He slammed the phone down..
The HMRC call I had lately I gave a lot of false information and asked how I could pay them as I do not give my bank details over the phone I was told to go to the local supermarket and they would give me a code to buy 10-£10 Amazon vouchers. I am still waiting for the bailiff's.
|Dave Cunnington||24/02/2020 15:45:51|
142 forum posts
Makes me wonder about the gene pool when I hear of the transparency of some of these - but they must work from time to time or the bad guys would not be trying them !
|Peter Miller||24/02/2020 16:28:41|
10717 forum posts
I have found that if I put on the voice of a very frail, old woman they hang up.
The other one which can be quite fun is to say in a stressed voice before they speak.
"It's done!!! But there's blood everywhere!!
Mind you, you had better be sure that it is a cold caller.
|Don Fry||24/02/2020 16:49:35|
4557 forum posts
I Ike the one I get occasionally threatening to reveal my pornography use, to my complete contact list, ransom in bit coin.
Mind, I'm having trouble with my PapPal account, updating a card has not gone seamlessly. I had an E mail this morning, purporting to be from PayPal, looked good, and I am preprogrammed to expect a problem, and it promised to verify a card, my problem. Cold sober, first thing in the morning it got me starting to think about pressing buttons for a few seconds. Take care.
|Martin Harris||24/02/2020 18:22:34|
9154 forum posts
I'm rather disappointed about the switch to asking you to press a number to connect with an operator. While I doubt that this will be chargeable, I've been out of BT too long to be certain so don't take the chance to wind up the scammer.
It's so satisfying when they finally realise that I've been winding them up and I've had some wonderful reactions, including some from foreign sounding callers with an admirable command of the sort of English language that would get me banned from this forum!
Edited By Martin Harris on 24/02/2020 18:28:02
|Peter Beeney||25/02/2020 10:42:56|
|1587 forum posts|
I suspect the reason these fraudsters are so persistent is because it is so lucrative; and probably also fairly simple to do too, one version maybe using computer generated sequential calls with an operator responding only when someone bites; this will also catch ex-directory numbers as well - there’s no escape. There was a tv item about this recently, including some of the monetary amounts lost, one to remember was a couple in the West Country taken for a million quid, no other details other than that of course, but that would be a shock to anyone’s bank account, to say the very least. Other amounts ran to tens of thousands.
I had a bell yesterday, the caller saying that my Vista/Master Card bank debit card had been compromised, an unauthorised £600 had been withdrawn from my account and deposited abroad. Press 1 to be connected to your bank. I recognised this as a recorded message but there was a degree of urgency about it which I think could quite possibly deceive a person that is a bit confused to start with anyway. It would certainly appear that quite a number of people do respond to these scams, the total amount lost is phenomenal, £500 million to bank scams alone in the first half of 2018…
With money lending control rules changing yet again, I think to try and and limit fraud to some extent, there is one negative side effect for me anyway. As I don’t own or use a mobile phone I find I can’t get a credit card anymore. I discovered this when recently applying for a popular card; my favourite, as it happens. I did pursue this a bit, eventually I got voice to voice with a lady that did know the rules. She politely but categorically told me that I had to supply a mobile number so they could randomly send me a confirmatory text. I’ve not looked at any others yet, but I suspect they will all eventually have to comply with this. But as I’m probably only a fraction of a percent of the population now anyway a workaround solution is unlikely to be coming down the line anytime soon…
Ah well, such is life… I treat every unsolicited email and phone call as fake now until proven otherwise these days…
|Denis Watkins||25/02/2020 11:45:58|
|4168 forum posts|
When someone does use your credit card details for an online purchase that is not from your phone or your computer
You Will Get A Recorded Message
To call your Card Provider Fraud Dept
The Fraud dept will then deduct the 3 Televisions from your card account
The transactions not from your elected phone or computer
Will never be authorised
Be absolutely sure
The recorded message just asks you to ring the fraud number
Edited By Denis Watkins on 25/02/2020 11:48:44
|Peter Beeney||25/02/2020 16:01:30|
|1587 forum posts|
I have to say, Denis, with the greatest respect of course, but under this sort of circumstance in the first instance I certainly would not be ringing any number given out by any recorded number. That sounds to me a bit like an invite from a sharply operating spider to a rather gullible fly…. I think I’d prefer to call the card’s helpline, generally an 0800 number open 24 hrs I believe, and then taking it from there. If some fraudulent activity was detected I’m sure I would get a personal call; and if they were genuine they would also have some means of positively identifying themselves as well.
I nearly got caught by a legitimate scam once. I noticed a £15 withdrawal on a current account mini statement and couldn’t remember what it was for. For a while I simply thought it was my memory; it can be a bit suspect these days. But being a bit persistent it turned out I probably hadn’t un-ticked a box when I’d done an Argos or John Lewis transaction and as a consequence had unwitting signed up to a monthly email account giving out information on various ‘Best Buys’ Except there were no emails and I knew noting about it at all. I’d actually paid for 2 months, £30, and the bank’s fraud squad gave me a number to ring and the money was instantly repaid. Something I didn’t really expect so I was quite relieved.
When I Googled the comments about this site there were reams and reams of it. And it was worldwide too! A typical one was an American who said he and his wife had a busy joint current account and he eventually found out, much to his chagrin I guess, that he’d been shelling out 10 dollars a month for years. For nothing! But nobody was breaking any rules. Other than that these people had no intention of ever sending out any informative emails. But the fraud squad knew about this and it was a legitimate company. They’d obviously spotted a loophole that’s never been filled….
But it certainly makes me check the mini statements very carefully from then on… and just like that hungry spider, I’ll do my very best to stay ahead of the game.
607 forum posts
As Frank above, I agree BT call blocker is very good.
Anyone on my phone list gets straight through, anyone else has to announce who they are -then you decide if you want to answer or not, or block. It stops most nuisance callers but those who give details I don't recognise are not accepted.
Several years back with PPI callers I once strung one chap along -saying I'd not had any breast implants [i.e.PIP], he tried to explain, no, no it is credit -but I said why would I want credit for breast implants when I'd not had any, I'm a bloke. He was most insistant, so was I. He eventually realised I was winding him up and with a snigger wished me a nice day and hung up. It amused everyone else in the office.
|Brian Cooper||26/02/2020 08:20:51|
494 forum posts
I had been free of scammy phone calls for years...... right up to the point where I recently upgraded my BT Broadband to a faster sytem.
Yup, the swines sold my personal information to their "interested parties" and, despite being ex-directory AND registered with the Call Preference thingy, the scammy calls began.
I rang BT to complain, and threatened to cancel my contract. They then told me about their free service for blocking the scammers. . . It's strange how they never tell you about this service until you complain... !!
Anyway, after a scammy call, simply dial 1572 and then select Option 1, and the scammer's number will be blocked.
|Peter Christy||26/02/2020 09:06:37|
|1716 forum posts|
Yes, I'm with Plusnet, and when I rang to complain, they also offered me that same service (they are part of BT now).
However, the calls I was getting - all identical - came from a different (UK) number every time, making this system useless.
They have stopped for the moment. A week or so back, I was getting 2 or 3 a day! Either they realised they were wasting their time with my number, or someone in the telecoms chain has taken action. But no doubt they'll be back at some point....
|David Hall 9||26/02/2020 11:58:06|
|201 forum posts|
I recall a scam from some years ago where prospective victims were cold called with whatever story.. The thing that stuck in my memory was that the caller urged the victim to check that the caller's number was the same as the freephone number printed on their credit card for use in card loss etc.
It seems that (at the time, at least) there was a way for caller to cause their number to appear as ANY number they chose (which may be how recent callers always have new numbers). Never accept the caller's number as being proof of validity.
|73 forum posts|
David, the method you describe is called "spoofing" and is still in common use.
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