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What Traders are still offering Mail Order? Services?

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Ron Gray31/03/2020 20:02:09
1931 forum posts
803 photos

As stated above, SLEC are still open for on line orders, I ordered a bundle of ply and balsa on Saturday, delivered by TNT today, excellent!

Peter Jenkins31/03/2020 23:57:06
1529 forum posts
256 photos

While searching Ebay for Robart pin hinges, I came across a model shop I'd never heard of. He's operating mail order and it's cheaper to go to him directly rather than through the bay. He's Darrin at DarBro RC Models. Excellent service - ordered yesterday and delivered today. Well done to him and to the Post Office.

martin collins 101/04/2020 10:00:49
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370 forum posts
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Is the Hobbyking UK warehouse still posting stuff out?

Ron Gray01/04/2020 11:09:12
1931 forum posts
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This is on the UK HK site:

UK Customers please note: Orders for this and any other products will be held and not dispatched until the UK Warehouse re-opens after the Government restrictions are lifted. All orders will be dealt with on a strictly first come first served basis whilst stocks last.

Geoff Copping01/04/2020 11:27:05
27 forum posts
3 photos

Had a word with Mike Woodhouse of Free Flight Supplies yesterday and he's still taking orders, I know he's not a shop but he's still trading. I shall be looking out of the window for delivery man.wink

Inwood Models at Huntingdon is still trading online, telephone sales and auction site with daily RM collections.

Darrin Pretorius 101/04/2020 11:37:01
2 forum posts
Posted by Peter Jenkins on 31/03/2020 23:57:06:

While searching Ebay for Robart pin hinges, I came across a model shop I'd never heard of. He's operating mail order and it's cheaper to go to him directly rather than through the bay. He's Darrin at DarBro RC Models. Excellent service - ordered yesterday and delivered today. Well done to him and to the Post Office.

Thank you for those amazing comments Peter. Yes, still posting orders out and so far all orders arriving quickly.

Airtek01/04/2020 12:42:47
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19 forum posts

Great to see this thread but please also spare a thought for those that are not able to continue trading during this crisis and are seeing their businesses slowly disappearing. Things are going to be very different once this is over.

Ron Gray01/04/2020 12:50:38
1931 forum posts
803 photos

Further to the above posts about HK, I tried to order some small LiPos from the EU warehouse, always OK in the past but now they are saying that they are not shipping to UK. Not sure if this is just for LiPos?

Ron Gray01/04/2020 13:10:17
1931 forum posts
803 photos

Just been told that orders are not being shipped from EU warehouse to UK, they will only ship locally.

George Worley - 4-Max01/04/2020 13:24:17
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56 forum posts
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1 articles

Hi Guys
As per a lot of hobby shops we are still accepting and sending out order to UK customers.
We are not accepting visitors at this time.
We have added a lot of accessories lately to help the budding builders out there.
Please click here for our accessories

Need a hand in selecting an electric motor for your latest project? then please drop us an email with as much information as you have and then we can advise the correct motor, ESC, prop, battery and even servos if needed.

Please click here to visit our website

Stay Safe
George

Dickw01/04/2020 14:29:54
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671 forum posts
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4-Max

Ordered yesterday, delivered this morning. Thanks George smiley

Dick

Steven Webb (Steve Webb Models)02/04/2020 01:10:50
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291 forum posts
79 photos
Posted by Geoff Copping on 01/04/2020 11:27:05:

Had a word with Mike Woodhouse of Free Flight Supplies yesterday and he's still taking orders, I know he's not a shop but he's still trading. I shall be looking out of the window for delivery man.wink

Inwood Models at Huntingdon is still trading online, telephone sales and auction site with daily RM collections.

Hi Geoff,

I missed the bit about Mike at Free Flight supplies.In your post. It must have been subliminal as I ordered some Mylar and some of his ‘how to’ informative sheets. I must admit I need to be shown how to tissue over Mylar . I don’t know if any other traders that sell Mylar?

I mailed Mike At FF supplies and he replied the same day, sent me a pay pal request and all done and dusted. I know Mike has a proper Job as well and he posts once a week . I had missed the posting day, but not worried as I’m stocking up for some indoor modelling. Plan to do while on lock down .

Hope chat about foam below and why I was after Mylar isn’t against the rules . It’s just good info for all - I think .

I’ve been messing ( designing and building indoor models)about with balsa , Depron and Vector board . I’ve really fallen for Vector Board . Depron has finished manufacture in white , but grey is available in the UK and I’ve been messing with blue foam which is now grey foam and Depron which was white but is now grey. I got my hands on some very fine carbon rod . The Vector board is still available from UK & European stockists that had good stocks before Graupner closed . Graupner have ceased trading and they were suppliers of Vector Board - it’s more flexible than other foams . I have some info that another company is working on continuing to have Vector board manufactured . It’s not like other foams that have been available to modellers as it was manufactured and cut specific for Graupner . Blue foam is primarily insulation and so was Depron until AeroDepron appeared , Grey Depron is available in The UK. In a modelling mag . I recently read a modeller / users account of white and grey depron. He stated white was extruded - which it is correct and that grey was a block that was cut into sheets , like Vector board . That info is incorrect as grey Depron is manufactured exactly like white.

in the past few days there was a post on Facebook from a company saying they are manufacturing White Depron . If they are and it’s available in small quantities. It’s great news if it’s true. I’m saying small quantities meaning available in boxes of 40 sheets and not they’ll manufacture if a 40 ft container is ordered .

Sorry all excited about foam at the moment , very nerdy about it.

I got an order of off cuts from one eBay seller for £25 posted . If it was one piece in volume it would be £100s. eBay specialist sellers are worth supporting as some offer some very specialist gear that helps make the hobby more unique and Interesting

Steve .


Steven Webb (Steve Webb Models)02/04/2020 01:50:18
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291 forum posts
79 photos
Posted by Airtek on 01/04/2020 12:42:47:

Great to see this thread but please also spare a thought for those that are not able to continue trading during this crisis and are seeing their businesses slowly disappearing. Things are going to be very different once this is over.

Hi Airtek - I might be wrong but are you Peter ( Caldercraft) as if so I think we’ve met . Apologies if I’m wrong? We used to deal with Caldrrcraft years ago.

I hear what your saying . Your totally correct to mention stores that won’t reopen. The future is very uncertain I had a chat with an accountant today and he also wondered what the retail or general business landscape will look like when restrictions are lifted in 2 months, 3 months or 6 months or more?

Some stores will close and probably not Re open . A very sad fact. My own view is while some companies have continued Mail Order closing the store customers that are  callers in person , many suppliers are now closing so how many stores will be running low on stocks and how can stores continue? Without supplies. While the initial reaction is is natural to keep on going, fight the good fight etc , I’m not sure how possible that will be to stay open. One UK supplier of kits we stock - can’t supply kits as he can’t get the plans copied. It’s not just the large companies closing , its smaller suppliers as well.

Then collections by the carriers are ‘as an when’ they can. No longer working to a dispatch times. Deliveries into our store are a little hit and miss . Initially despite having a collection every day by Parcel Force - They decided We would no longer want deliveries as they saw us as a shop that would be closed . Not still trading.

It been a difficult and worrying week. As a trade we are in it together . The hobby is already short on outlets Along with the decline of model shops has been a decline in numbers in flying clubs.
Clubs that once boasted 70 , 80 or more members can have 10 to 15 members .

Prior to this latest problem , brexit affected all retail , I’d even say model registration had a negative effect on sales and now this awful health crisis. We will lose some business’s and people. The virus has a potential to cause a huge number of deaths. It’s a terrible situation . The Government have been totally correct regard restrictions . If we are following the path Italy has then there’s much stiffer restrictions and closures coming. 

Good luck and keep safe. I can’t wait for the next 6 months to be over 

 

Steve

Edited By Steven Webb (Steve Webb Models) on 02/04/2020 01:58:29

Edited By Steven Webb (Steve Webb Models) on 02/04/2020 02:01:19

Peter Miller02/04/2020 08:22:16
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10966 forum posts
1272 photos
10 articles

Steve has just told me that his supply of Saito engines has now been delivered.

Steven Webb (Steve Webb Models)02/04/2020 08:22:46
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291 forum posts
79 photos
Posted by leccyflyer on 31/03/2020 19:24:24:

Good to hear from you Steve - hope that everything is going well in the shop, at least on the mail order side and that you are all staying safe and well.

All the best

Bri

You too Bri. I often think of you. Happy days!

Yes - we are holding up. My chatter got the better of me . Left a couple of long posts last night. You know me I tend to get very enthusiastic about stuff. I’m an indoor flyer now a days . I really regret I didn’t get into it sooner. I missed those early days. Dad would have loved it. I remember Kev experimenting with indoor and I must admit it interested me but I did do anything about it. If any one out there has a new red Extra by Horizon if buy it . I had 4 of them. Really miss. having one.. I’ve had the letter that I’m high risk regard Covid 19 so I’m stuck at home while the team battle on Mail Order. I’m not sure how long UK stores can keep going mail order as most of the suppliers have closed ? Strange times we are in . So good to hear from you.
Stay safe , good luck

Steve

Steven Webb (Steve Webb Models)02/04/2020 08:33:41
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291 forum posts
79 photos
Posted by Ron Gray on 01/04/2020 13:10:17:

Just been told that orders are not being shipped from EU warehouse to UK, they will only ship locally.

I don’t think it’s just HK that’s affected overseas . Deliveries would be very unpredictable for any company outside the uk . They won’t want to send deliveries out that they could lose. It would end up their loss not the recipient.

As a customer - if making orders use pay pal or credit card ( not debit) they are covered for losses. Delivers don’t arrive the retailer is able to be charged back. Do check own card conditions but I’ve found ive had to claim non delivery a couple of times and my credit card company returned my money..

Steve

Steven Webb (Steve Webb Models)02/04/2020 08:36:46
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291 forum posts
79 photos

Apologies for the long posts, I think cabin fever got the better of me !
keep safe! Keep posting who’s open for mail order! Steve

Airtek02/04/2020 08:50:57
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19 forum posts
Hi Airtek - I might be wrong but are you Peter ( Caldercraft) as if so I think we’ve met . Apologies if I’m wrong? We used to deal with Caldrrcraft years ago.

Hi Steve, yes it is me Peter, 40 years in the trade and thouht I’d seen it all but it would seem there is always more! Nice to touch base with you again, it’s been a long time.

I agree with all the points you have made. We’ve had Brexit, GDPR, making tax digital, strict regulations on model flying plus of course the big one of having to compete with companies that can sell tax free.

This situation has been hitting Airtex since February. We order our own brand things from China 4-5 times a year and we put an order in just before their New Year celebrations so we would be first in the que for when they got back, but we all know what happened then of course. Consequenttly we soon ran out of stock of our top selling items which as yet we still haven’t got. I was speaking to one of our Chinese suppliers yesterday and she said that most are back to work but they are suffering from comonent shortages. We have stuff out there some to be finished and some waiting in the DHL warehouse but of course we can’t sell them from there.

The lead up to us deciding to temporary close was manic to say the least. Essentially as everyone dropped out and went into isolation I was left on my own to deal with probably the busiest time we have ever had. The post collections stopped and then we had to make a 20 mile journey for carrier drop offs as their local drop off point closed. During this time being left on my own I was unable to take telephone enquiries and had to answer a lot of e-mails telling us we wern’t answering the phones. To cut a long story short I ended up collapsing, and that as they say had to be that. I am at the back end of chemo recovery and also a diabetic so in the at risk group and quite like the thought of staying alive. The unfortunate thing was that because I do the website while I was out of action I couldn’t get to close things down properly so when I saw here a post from a moderator (since removed) telling people that if a trader hasn’t informed customers of their trading status to assume they aren’t interested and go elsewhere I was, I would like to think understandably, a bit concerned about the way things were going.

I really hesitated before posting on this thread but thought it would be interesting to see if there was any glimer of empathy out there.

It’s a really difficult decision for any trader to make whether to carry on or not at the moment. It’s a case of dammed if you do and dammed if you don’t and it’s very interesting to note that virtually all posts have been from customers. To be honest if our situation was different we would continue, and I have an offer of help that may make that happen although by the way things are going everyone may have to stop soon.

Please everyone stay safe and above all be nice to each other. There is a back story to everything I have barely scratched the surface here!

Pete

Gervaise Vernon Retail manager StarLoc02/04/2020 09:01:23
6 forum posts
Posted by Steven Webb (Steve Webb Models) on 02/04/2020 08:33:41:
Posted by Ron Gray on 01/04/2020 13:10:17:

Just been told that orders are not being shipped from EU warehouse to UK, they will only ship locally.

I don’t think it’s just HK that’s affected overseas . Deliveries would be very unpredictable for any company outside the uk . They won’t want to send deliveries out that they could lose. It would end up their loss not the recipient.

Not a chance for delivery from us in Bulgaria!,

They have declared a state of emergency, so no post, curfew from 7pm to 5am, The rest of the time we can only only go out to do a food shop, go to certain types of job , or walk a dog a limited amount.

Email passwords are in the factory, shop passwords in the factory, We cant go in the factory, we are waiting for an official to take us.to the factory as it is in another district even though just down the road and police have road blocks.... They were supposed to appear to take us on Thursday last week.

The only contacts we have are forums, facebook or ebay massages

We have things stuck in the post all over the place we have posted and things to be delivered to us, even a saw for balsa strip I bought from the guy who used to own Flair , its stuck in a workshop in the UK to be collected and all van drivers are quarantined , everyone is the same everywhere.

Myself I am not working, other than emails etc, we are not allowed in the factories

Will ( the boss! ) loves not going into work!.... as he never goes out anyway!, apart from walking his 8 dogs, he has a lot of workshops in the garden so is making new models and testing them in his field at the back of the house, also working on new glues in the lab he has at home and building a new bottle filling machine!

We have just had our lockdown extended this morning , now lasting until the 13th of May.

Michael Barclay02/04/2020 09:19:20
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126 forum posts
55 photos
Posted by Steven Webb (Steve Webb Models) on 30/03/2020 10:32:20:
Posted by Michael Barclay on 30/03/2020 10:18:55:

Hobby King are open for busines from Holland. I usuall get stuff within 5 days.

Thanks Michael - I was kind of thinking what traders at home in the UK were still around but it’s valid that HK is open in Holland if that’s the case.

It’s my understanding there are major delays importing because flights that are not running.

Have you ordered since the lock down? I know many orders with Chinese Suppliers are months overdue because production in China has been affected. The virus originated in the ROC so they have been badly affected in some industrial areas.


We have supplies from China and Tony Ray Aeromodel co is only just returning to work having been off work since January .

it would be helpful if you could tell us if you have ordered in the last two weeks and did you get your orders ?

Steve

Hi Steve. I ordered an electric motor for my new build late on the 28th of March. It arrived at 9am this morning.

Hope this helps. Mike.

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