By continuing to use this site, you agree to our use of cookies. Find out more
Forum sponsored by:
Forum sponsored by CML

The thread for your subscriber questions and queries **please do not start a new thread**

It's faster to contact subscriptions direct but leave a post here if you're having problems....

All Topics | Latest Posts

Search for:  in Thread Title in  
David Ashby - Moderator11/01/2014 16:35:22
avatar
Moderator
10918 forum posts
1674 photos
608 articles

Taff, I responded this week to your query on another thread. The subscription service said the item was sent but given non-receipt, I asked them to send another.

Mark Stringer11/01/2014 17:34:36
avatar
322 forum posts
209 photos

Apart from ringing them how should we know when the free gift should be on the way?

Just received my second mag since my new subscription (print and digital now) but no sign of my quad copter yet.

Slightly dissapointed that as a subscriber i can read every back issue online but as a digital subscriber I can only read the ones since upgrading off line - I did think I would be able to read any of them off line having gone digital ... guess I should have read more about it first

Still the best RC mag though!

malcolm woodcock 116/01/2014 17:40:30
396 forum posts

Well finally got free gift at 0710am this morning. With all the trouble that has occurred since the 27th November 2013, when I first asked for a gift subscription for my brother for Christmas, the lack of communications, the request for proof that I had already payed, the request from David Ashby to 'PM' him (whatever that bit of jargon means), the quadcopter arrived on my doorstep very early this morning and has only taken £5.20 out of my pension to send on to my brother. I don't think that in future I'll be bothering very much with RCM&E, after all there are plenty of other magazines on the market. All in all a very unpleasant experience.

Prop Nut16/01/2014 18:10:48
avatar
336 forum posts
1 photos

Without commenting more widely on Malcolm's remarks, his point about 'PM him (whatever that bit of jargon means)' , is something that we all need to be more aware of. It is too easy to forget that what is blindingly obvious to us may not be so to all. Although I have never looked for a definition, I assume that PM means Private Message, but it's only a guess. Although it embarrasses me to admit it, the instructions to my very first R/C trainer required me to do something with the 'fuse'; it took me some time to realise that they weren't talking about anything electrical. Why couldn't they say 'fuselage'? Does dropping the last four letters save time or money or help the environment?

David Rothwell18/01/2014 19:10:13
avatar
147 forum posts
3 photos
Posted by Davwik on 16/01/2014 08:01:05:

after getting a years subscription from my son at xmas, I have been eagerly awaiting my copy......and I am still waiting and I live in South Devon.

and before anyone gets agitated, I am waiting for my son to sort it outcrying

David

Edited By Davwik on 16/01/2014 08:03:44

so, my son had a letter dated 10 Jan 2014 confirming payment saying all issues payed up until Feb 2015.......guess what still no copy !!! disappointed!crying

Edited By Pete B - Moderator on 18/01/2014 19:48:21

Pete B - Moderator18/01/2014 19:54:37
avatar
Moderator
7587 forum posts
732 photos

Hi Davwik,

I've moved your post over to here where subs queries are answered. I don't have any direct contact with the subs dept but I would suspect that if you are going to receive a year's supply ending in Feb 2015, the first mag you will receive will be March 2014, ie the next issue.

If you have a look under Print Subscription Queries on this page, a telephone number and email address is provided to contact the subscription people.

Hope this helps....

Pete

David Rothwell18/01/2014 19:59:40
avatar
147 forum posts
3 photos

ok, will give them ring on Monday

David

ken anderson.20/01/2014 13:26:44
avatar
8452 forum posts
773 photos

the postman has just been and delivered a Quad copter...thank you to anyone involved in chasing up the 'replacement'....

ken Anderson.......ne...1.......quad dept...

David Ashby - Moderator20/01/2014 14:20:37
avatar
Moderator
10918 forum posts
1674 photos
608 articles

Good news Ken, there, I said it would get there....eventually smile

Mark Stringer20/01/2014 16:07:30
avatar
322 forum posts
209 photos
Wish my postman was as efficient - no sign of mine yet!
Peter Nansen20/01/2014 16:41:20
1 forum posts

Why can't I open the digital edition of the February 2014 issue?

Masher20/01/2014 17:10:39
1103 forum posts
79 photos

Nor mine

David Ashby - Moderator20/01/2014 17:58:47
avatar
Moderator
10918 forum posts
1674 photos
608 articles

The final batch of quadcopters was posted towards the end of last week. I'd suggest following up if not rec'd by the end of this week.

Dylan Reynolds LaserCraft Services20/01/2014 18:02:44
avatar
1704 forum posts
661 photos

The problem with the quad copters is they all keep returning to their original gps co-oridinates wink 2

Cam MacDonald26/01/2014 00:40:39
2 forum posts

Just wondering if anyone else is waiting on their Quad that was supposed to come with their magazine subscription.

Edited By David Ashby - RCME on 26/01/2014 10:48:42

WolstonFlyer26/01/2014 09:56:44
avatar
2104 forum posts
189 photos

There have been a few posts about this, it is best to phone the subscriptions department as they do not monitor the forum.

It says here that they sent the last batch out recently, near the end of the page

**Link**

Hope this helps

Edited By WolstonFlyer on 26/01/2014 09:57:03

Edited By David Ashby - RCME on 26/01/2014 10:48:58

ken anderson.26/01/2014 10:43:00
avatar
8452 forum posts
773 photos

hello cam....I waited from November until last Tuesday................. I would ring them up ----- they may ask for your subscription number .....

 

ken Anderson ne...1 ...quad dept....

Edited By David Ashby - RCME on 26/01/2014 10:49:11

Paul Spurgeon28/01/2014 19:54:44
2 forum posts

I am also still waiting for the elusive quad, have sent an email to the subscription dept. and just got the automated reply. Pretty poor service and very disappointing!

Mark Stringer04/02/2014 18:31:41
avatar
322 forum posts
209 photos

Looks like mine went missing too then - will have to give them a ring when i get a free minute - i dont have amny of those at the moment though!!

Paul Spurgeon10/02/2014 20:19:33
2 forum posts

I called them and they were very helpful and the lady said she would chase it for me. I also eventually had a response to the email last Monday apologising and advising that I should receive it in 7-14 days. Should be here soon!

All Topics | Latest Posts

Please login to post a reply.

Magazine Locator

Want the latest issue of RCM&E? Use our magazine locator link to find your nearest stockist!

Find RCM&E! 

Support Our Partners
electricwingman 2017
Cambridge Gliding Club
Pepe Aircraft
CML
Gliders Distribution
Wings & Wheels 2019
Slec
Advertise With Us
Sarik
Latest "For Sale" Ads
Do you use a throttle kill switch?
Q: This refers to electric-powered models but do you use a throttle kill switch?

 Yes
 No
 Sometimes
 Rarely

Latest Reviews
Digital Back Issues

RCM&E Digital Back Issues

Contact us

Contact us